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IT Business Professional
 In-House Learning Workshops - Contact us for program details and instructor availability
 IT Management Principles
 IT Team Leadership
Introduction to Emotional Intelligence
 Negotiation & Conflict Resolution
 Personal Effectiveness for IT Professionals
 Presentation Skills for IT Professionals
 Problem Solving Skills for IT Professionals
 Project Planning & Control
 Structured Testing Practices
 Writing Skills for IT Professionals
 
 Advanced Topics in Project Management (2-days)
 Project Negotiation Skills (1-day)
 Data Gathering for IT Projects (2-days)
 Project Risk Management (1-day)
 Effective Administrative Assistant (1/2 day or 1-day)
 Service Skills for IT Professionals (1-day or 2 days)
 Managing Multiple Projects (1-day)
 Service Skills for the Help Desk (1-day)
 Managing Remote Resources (1-day)
 Systems Analysis (5-days)
 Managing Service Excellence (1-day)
 Teamwork Skills for IT Professionals (2-days)
 Meetings That Produce Results (1-day)
 Vendor Management (1-days)
 MS Project (1-day)  
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